Authentication and MFA Standard Guide

Password rules, MFA coverage, SSO, and break-glass accounts — aligned to CC6.1.

MFA policy template SOC 2 preview (SOC-009)
.docx SOC-009

Authentication and MFA Standard

Password rules, MFA coverage, SSO, and break-glass accounts — aligned to CC6.1.

How to Fill Out This Authentication and MFA Standard

MFA policy template SOC 2 — Must match COR-002 access control policy and your IdP configuration. Call out any legacy systems without MFA and remediation dates.

Recommended Owner: Security Lead | IT for IdP enforcement

What this file is for

Document purpose

Authentication and MFA standard (CC6.5).

In your program: Must match IdP config; contradictions fail CC6 tests.

Before you start

Getting Started

  • Enable Editing in Word; replace `[` placeholders and delete gray examples.
  • Cross-check names and vendors with SOC-002, SOC-004, and Phase 1 COR policies.

Document tour

Fill out the file section by section

Work through the sections below in order. Each block matches a heading or tab in the downloaded SOC-009 file.

1. Purpose & Scope
  • All in-scope systems with human and service authentication.
  • After editing 1. Purpose & Scope, search for `[` placeholders and gray sample names — auditors flag incomplete templates.
2. Identity Provider
  • Name IdP (Okta, Google, etc.) — must match SOC-004 and access reviews.
  • After editing 2. Identity Provider, search for `[` placeholders and gray sample names — auditors flag incomplete templates.
3. Password Requirements
  • Length, complexity, lockout — or “SSO-only” if no local passwords.
  • After editing 3. Password Requirements, search for `[` placeholders and gray sample names — auditors flag incomplete templates.
4. MFA Requirements by Access Type
  • MFA for email, cloud console, prod — match enrollment reports.
  • After editing 4. MFA Requirements by Access Type, search for `[` placeholders and gray sample names — auditors flag incomplete templates.
5. Privileged Access Controls
  • Break-glass, PAM, or just-in-time — align with COR-002.
  • After editing 5. Privileged Access Controls, search for `[` placeholders and gray sample names — auditors flag incomplete templates.
6. Session Management
  • Idle timeout and max session length — realistic values.
  • After editing 6. Session Management, search for `[` placeholders and gray sample names — auditors flag incomplete templates.
7. Account Lockout & Brute-Force Protection
  • Lockout thresholds and unlock process.
  • After editing 7. Account Lockout & Brute-Force Protection, search for `[` placeholders and gray sample names — auditors flag incomplete templates.
8. Service & API Account Inventory
  • Vault-stored keys; rotation cadence; no long-lived prod keys in repos.
  • After editing 8. Service & API Account Inventory, search for `[` placeholders and gray sample names — auditors flag incomplete templates.
9. MFA Exceptions
  • Rare, time-bound, COR-014 if permanent gap.
  • After editing 9. MFA Exceptions, search for `[` placeholders and gray sample names — auditors flag incomplete templates.
10. Onboarding & Offboarding Integration
  • Tie to HR-001/HR-002 and SOC-010 reviews.
  • After editing 10. Onboarding & Offboarding Integration, search for `[` placeholders and gray sample names — auditors flag incomplete templates.

11. Related Documents

  • COR-002, SOC-010, SOC-018.
  • After editing 11. Related Documents, search for `[` placeholders and gray sample names — auditors flag incomplete templates.

12. SOC 2 Mapping

  • CC6.5 — update when IdP changes.
  • After editing 12. SOC 2 Mapping, search for `[` placeholders and gray sample names — auditors flag incomplete templates.

Quality check

Before You Finalize

  • MFA coverage statement matches enrollment report.
  • Break-glass accounts documented.

Evidence

Where to Store It

  • Store the completed file in your compliance evidence folder (signed PDF for policies).
  • Register the document in COR-013 with version, owner, and next review date.
  • Link the file from your evidence index or SOC-005 project plan when you use Phase 3 trackers.

Next Steps

After customizing Authentication and MFA Standard:

  1. 1Complete the file: Finish every section or tab in SOC-009.
  2. 2Register: Add version and owner to COR-013.
  3. 3Operationalize: Train owners listed in the document.
  4. 4Evidence: Keep exports auditors can sample during fieldwork.